Earth observation data and informations systems such as data hubs and platforms are complex and require knowledge on many levels and a number of different skill sets.
The data needed has to be found, accessed, transformed, and then used in scientific processes, models or visualizations. Then the resulting information has to be extracted, integrated in information systems etc. before the Earth observation data has been turned into the value added information needed to support decisions. Each of these decision-making chains are unique. Earth observations today are typically geospatial big data. Big data can be described as data with high Velocity, Volume, Value, Variety, and Veracity, the 5 Vs. The analysis and processes of these types of data require cloud technology and optimal code to use reasonable resources, have good performances and response time.
Knowledge and skills
A few of us have the knowledge and skills to manage the entire value chain of big data, from search and access, to decision-making ready information. Usually the knowledge and skills in science, ITC, project management, end-user engagement, are distributed among different experts.
The challenge of rapid changes of technology, data, and communities
The challenges of sustainable development and the potential of new data, technologies and resources are evolving very fast. Investing in selected H2020 projects, the European Commission supports the best use of state of the art technologies such as data hubs, Cloud processing and scalability, Open Standards etc. to release the potential of Copernicus and other open data by facilitating their access and use to all, from research to business. These projects are major contributions to the Group on Earth Observations (GEO) priorities supporting Sustainable Development Goals (SDGs), Sendai Framework and Paris Agreement, contributing to its Global Earth Observation System of Systems (GEOSS).
There are many portals, platforms, data hubs, etc created to facilitate access to Earth observation data. Training and capacity building are an integral component of most of these resources. However, a dedicated and systematic onboarding process covering end-to-end, that is from the first encounter with the platform to the exit with an end product or service, is still missing in the Earth observation communities.
|Onboarding: The act or process of familiarizing a new customer to one’s product or services|
The NextGEOSS User Experience and Onboarding process
The NextGEOSS Data Hub and Platform provide several service integration tools to bring user applications to the next generation European Earth observation system for innovation & business. In order to support the users, NextGEOSS has defined a 5-step user experience: Engagement, Preparation of Data, Set-Up of Platform, Pilot Integration, Operations.
In a pragmatic and didactic approach, based on the experience and lessons learned from the NextGEOSS pilots, a specific onboarding process has been defined for each of these steps.The NextGEOSS onboardning process has been developed by taking into account the knowledge and skills of the individual user(s) involved in each of the steps.
Learn more about the NextGEOSS onboarding process in the NextGEOSS webinar series, May 2019 : How To increase Use of Earth Observation Platforms. (video)
Marie-Francoise Voidrot: Marie-Francoise Voidrot is responsible for planning and managing interoperability initiatives such as testbeds, pilots and interoperability experiments with an emphasis on activities in Europe. Prior to joining OGC, Mrs Voidrot was Senior Project Manager for numerous meteorological information systems with Meteo-France for Meteo-France but also for major customers in spatial, defense or aeronautical activities. Hence, she brings a global end to end view of the information systems from production to a large variety of activities. Since 2009 she has also served as member company representative to the OGC and as a co chair of the MetOcean Domain Working Group contributing to the connection between the Met Ocean communities and OGC standards experts. She holds a MS in Informatics from the Ecole Centrale Paris and a MS in Meteorology from the Ecole Nationale de la Meteorologie (French National School in Meteorology) As part of her MS in informatics, she worked on multidimensional data visualisation at the Space Science and Engineering Center in Madison, Wisconsin.
Bente Lilja Bye: Bente Lilja Bye facilitates and promotes Earth observations through her company BLB, a Norwegian research and consulting company with international affiliates. Previously Bente Lilja Bye was Research Director of the Norwegian Mapping and Cadastre Authority. She has served as Director of the European Sea Level Service (ESEAS) Central Bureau and has extensive experience from tsunami warning systems and other natural hazards. She has coordinated large EU funded projects like the European Sea Level Service Research Infrastructure and participated in many other EU and international projects. She has been hired by both the Research Council of Norway and the European Commission advising on issues related to Earth observations. Her scientific background is from theoretical astrophysics and she has been involved in international and national science policy making and administration for many years. Bente Lilja Bye contributes to the Group of Earth Observations (GEO) through the company BLB. Current she is member of the GEO Program Board and supports the work program through H2020 projects like NextGEOSS and EO4Agri.